Jan was amazing with my rescued Maine Coon. Lilly had a rough first 3 years being bred and shown abd being groomed was seen as a horrific experience. If she saw a brush she ran and hid. Jan spect time letting Lilly approach her, stroke her and then used herbs to calm her. Lilly loved it, rolling around in pure contentment. She was accepting of Jan grooming her to rid her of all her mats. I have no hesitation in recommending Catskingdom to anyone especially those with nervous or skittish rescue cats.