Booking an appointment requires a deposit of £45 on day of booking. This can be by online bank transfer, by cash or cheque paid into my bank account in person, or by cheque in the post. Once payment has cleared, the appointment will be confirmed by email, text or phone.
All deposits are fully refundable if the appointment is cancelled or rescheduled within at least 72 hours notice of the appointment time. Unless it is an emergency, a £45 cancellation fee will be applied in these circumstances. You will need to show evidence that it is an emergency – such as a doctor’s or vet certificate.
When you make a booking, you are accepting the Terms and Conditions.
A regular groom is recommended every 6-8 weeks to maintain health and well being. Brushing stimulates skin and circulation helping to keep your cat’s skin and coat in top condition. A discount is available for additional cat(s) in multi cat households.